[1] Customers are unsatisfied of how overseas call centers are handling their complaints. [2] Western Australians are as dissatisfactory as the call centers located in India and in the Philippines. [3...
[1] The communications profession is no longer limited to event management and marketing, it’s now coupled with contemporary technological practices. [2] PRIA SA President Leila Henderson, who ...
After his three-year tenure as a chief executive, Alan Patterson retires from the Australian Computer Society (ACS). ACS Chief Financial Officer Kim Finch will temporarily take his place until t...
According to Accenture Analytics’ Big Success with Big Data report, 70% of Australians consider big data as an essential part of their business but 78% are either very contented. The challeng...
The nominations for Women in ICT Awards (WIICTA) will close on October 22. The WIICTA is dedicated for women’s contributions in the ICT industry. Women can nominate themselves or be recommended ...
Lee Barnett will no longer be working for AMP effective January 1st. In Ms. Barnett’s 18 years of service at AMP, one of her responsibilities were focused on technology integration for various...
At Titan Vine we’ve been suggesting for many years that automation technology will inevitably mean less work for people. Done right this should be a good thing. Larry Page absolutely nails it wh...
Smart market segmentation Customer centred design For people whilst exercising Missed opportunity to bundle with sneakers? Missed opportunity to partner with Nike or Adidas? Here’s a great examp...
Fast Healing Ultrasound Cast Turkish designer Deniz Karasahin claims will improve healing process of fractures by 38 per cent Uses low intensity pulsed ultrasound system (LIPUS) for 20 minutes a da...