[1] After serving for more than 5 years at Telstra, David Thodey has resigned from his chief executive position. [2] The Chief financial officer Andrew Penn will replace Thodey’s role as Telstra...
[1] David Thodey, Telstra CEO, announced his move to put a limit to enormous amount of Australian-based call centre jobs. [2] In a span of five years, these call center jobs are bound to be limited. [...
[1] Australia has previously had 40,000 phone boxes but it has reduced that to about 1000 boxes, but unfortunately, not all are even working [2] David Thodey of Telstra planned to use the remaining ph...
[1] Customers are unsatisfied of how overseas call centers are handling their complaints. [2] Western Australians are as dissatisfactory as the call centers located in India and in the Philippines. [3...
