Resilience at the heart of Australian small business

[1] New research suggests that three quarters of Australia’s small business owners think business is tough and 40% of them pessimistically confirmed that their businesses might not exist in five years time.

[2] Small business owners think customer service is an important aspect of one’s business in order to survive.

[3] Forty-two percent of business owners give credence to social media presence coupled with an updated technology.

Source: http://www.theage.com.au/small-business/growing/resilience-at-the-heart-of-australian-small-business-20141127-3las3.html#ixzz3KFwv4IeW