[1] Australia’s financial regulator has been forced to act on complaints against banks and financial services firms for delivering statements, transaction documents and superannuation information electronically by outdated regulation.
[2] ASIC has today updated its regulatory guidelines on product disclosures to make them more technology-neutral and encourage the take-up of digital disclosure documents.
[3] The current regulations have been inflexible and don’t conform to the increased online methods used by customers to engage with financial services providers.
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