A/NZ Shoppers deserting retailers due to online performance issues: Rackspace

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[1] According to a Rackspace survey of more than 1000 online consumers, almost half (45 per cent) of A/NZ online shoppers are abandoning their purchases when they experience performance issues with an online store.

[2] It also showed that 47 per cent go to a competitor website to purchase the same product.

[3] The survey also found that online retailing has the potential to offer a vast marketplace to consumers when executed effectively.

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[Source] Australian Information Technology News – A/NZ Shoppers deserting retailers due to online performance issues: Rackspace