[1] The Victorian Emergency Services Authority has deployed ServiceNow with the aim of streamlining and automating its governance, risk and compliance procedures through Cloud.
[2] ESTA acts as Victoria’s central point where calls from the public and other Emergency Service Organizations are managed for emergency response.
[3] The ServiceNow Governance, Risk and Compliance (GRC) solution is an application that automates business-critical process of managing legislative policies.
[Source] http://www.arnnet.com.au/article/569954/victorian-emergency-services-authority-deploys-servicenow/