Melbourne startup to help small businesses reduce customer support queries

[1] Introduced last year, Melbourne-based startup Elevio, is assisting small businesses to minimize customer support inquiries.

[2] Embedded onto a website, Elevio enables online customers to chat directly with the staff, give their feedback and resolve their queries.

[3] Co-founder Chris Duell confirmed that Elevio is a widget which is more effective, convertible and contemporary compared to the simple and plain FAQ page that websites usually have.

Source: http://www.startupsmart.com.au/technology/melbourne-startup-to-help-small-businesses-reduce-customer-support-queries/2015010813905.html