[1] An app store, dubbed “Desk.com App Hub” has been launched It is specifically designed for users of Desk.com, Salesforce’s cloud-based customer service product for SMBs.
[2] The app store features 50 apps from Salesforce partners, with data from these apps being integrated with Desk.com through a technology called Canvas.
[3] SMBs that use many cloud services will benefit from this app store as it gives them a smart way to centrally organize data, and in turn, provide good customer service.
[Source] http://www.arnnet.com.au/article/560370/smbs-get-their-very-own-salesforce-app-store/